Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return or cancellation, visit your account page: https://shopify.com/78501806218/account. You can also contact us at admin@secondsunmerch.com. Please note that returns will need to be sent to the following address: Second Sun LLC, 12033 Hawthorn Rdg, Fishers Indiana 46037, United States

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues — Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.

Exceptions / non-returnable items — Certain items cannot be returned: perishable goods, custom or personalized products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable. Please get in touch with any questions about your specific item.

Exchanges — The fastest way to get what you want is to return the item you have, and once accepted, make a separate purchase for the new item.

European Union — Right of Withdrawal — If your order is being shipped to the European Union, you have the right to cancel or return it within 14 days of receiving the last item in your order, for any reason and without justification — including weekends and holidays. Your item must be in the same condition as received, unworn or unused, with tags and original packaging. You'll also need proof of purchase.

To exercise this right, start your request here: https://shopify.com/78501806218/account

We will refund you within 14 days of receiving your returned item. Standard outbound shipping costs are included in your refund. Return shipping costs are your responsibility unless the item is defective or incorrect.

Refunds — Once we've received and inspected your return, we'll notify you of approval. If approved, you'll be automatically refunded to your original payment method within 10 business days. Bank processing may add additional time. If more than 15 business days have passed since approval, contact us at admin@secondsunmerch.com.